Maersk Global Service Centres India today inaugurated its new Centre of Excellence (CoE) in Bangalore. Located at Bhartiya City on Thanisandra Main Road, the facility is expected to employ over 200 professionals over the next 12 months, experts who will bring to bear engineering, big data and data sciences, artificial intelligence, and creative marketing capabilities to deliver customer insights and benefits.
“I am pleased to open this new Capability Center in Bangalore to support our global digital drive. India is already home to Maersk’s largest global service center operations employing over 8,000 professionals handling service delivery and business relationships. This is a natural expansion, and we look forward to working with the best talent in digital, engineering and marketing,” said Soren Skou, CEO AP Moller-Maersk in the inaugural ceremony.
Strategically located in India’s Silicon Valley, the centre will be a key enabler in Maersk’s digitalization roadmap by tapping into new technologies and solutions to significantly improve the customer experience. “The Bangalore centre will take us further in our journey to digital innovation, improved customer experience and competitive solutions for the markets we serve,” explained Jakob Stausholm, Chief Finance, Strategy & Transformation Officer, Transport & Logistics Division.
Navneet Kapoor, Head of the Global Service Centres, elaborates: “Bangalore has played a pioneering role towards incubating and enabling some of the best global-in-house centers, start-ups. and product companies. We are excited to leverage this unique ecosystem to invest in developing a world-class team and partner with the broader industry forums.”
The inauguration began with the ribbon cutting by Soren Skou, followed by the traditional lamp lighting ceremony, and office tour. Skou was joined by Jakob Stausholm and Navneet Kapoor.
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